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30 Apr |
NEW INTERNET SERVICE INSTALLED Life
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And it’s working perfectly.
I always thought things happen for a reason. And in this case I’m pretty sure I know why.
The service appears a lot faster, and I couldn’t be happier!
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29 Apr |
Some things just boggle the mind Life, Off Topic
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As if my experience with American Express wasn’t bad enough, now I can’t believe Verizon is just as intransigent.
Lately I’ve been having problems with my wireless connection. It seems anytime I get more than 10 feet away from the router, my internet connection fades out, and connectivity is hit or miss. Mostly miss.
So I contact Verizon, and discover my wireless connection is only guaranteed for 10 feet or line of sight from the router.
THAT’S RIDICULOUS!
What’s the point of having a wireless connection, if you can’t get a connection anywhere in the house. Besides this has only been a problem for the past one or two months. I never had a problem connecting before. Incidentally this is on 3 different computers (including a brand new MAC), so I know it’s not a computer problem.
So anywaze, I contact Verizon, and I also discovered that the router is only warranted for one year.
SAY WHAT?
I never bought the router in the first place. It was included with the installation, which was free. But if I want another one, because this one is bad, it will cost $139 + tax.
What’s even more amazing is, I’m only 5 days past the warranty. So you would think Verizon would cut me some slack, and send out a new one at no charge, just to be nice guys, but noooooooooo, that is not the case.
I could cancel the service, and then sign up again, and they’ll install new service, including a new router, for no charge, costing them money and time. So why not just send me a new router, rather than piss off a valued customer.
That just was not to be. No amount of cajoling, begging, or even threatening to discontinue service would change anyone’s mind (and I talked to 4 different people).
So I just got off the phone with Charter Cable, and they are coming to install my new cable internet service tomorrow. How’s that for service?
And it’s half the price of my Verizon FIOS for the first six months, with no minimum time commitment. So after 6 months if I’m not happy with Charter, I’ll just switch back to Verizon.
I guess I’ll just never understand big business.
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28 Apr |
I FEEL GOOD General Health
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I’m not sure if it’s the warmer weather we’re experiencing, the fact I had a great bike ride yesterday, or something else I can’t exactly put my finger on right now, but whatever the case, I didn’t experience the malaise, I have been experiencing for the past several months, this morning when I woke up.
When it was time to get up, I just got out of bed, and was pretty much ready to go.
Now I can only hope it will last!
